The questions we hear most.
Authenticity, bidding, payment and shipping. If yours is not here, ask us before you bid rather than after.
Authenticity
How do you know if an item is authentic?
Most of the pieces we sell are acquired directly from studios, costume houses, property masters, weapons coordinators and other crew members involved in film and television productions. A few are acquired from other trusted sources.
We are very particular about what we sell, as our reputation depends on it.
Do you provide a Certificate of Authenticity?
Yes. Each lot is issued a certificate featuring the item's production name and description, a tamper-evident anti-counterfeit hologram sticker and a unique serial number for future reference.
If multiple items are sold together as a lot, one certificate covers all items as listed. Certificates are not supplied with promotional items or other items not used in the production.
Can a certificate be verified years later?
Yes. The serial number stays on our records. Request a certificate check and we will reply by email.
Bidding
Where do I bid?
Our auctions are hosted on iCollector, our official auction platform. Create a free iCollector account, request approval for our auction, then bid live while the auction runs or leave an absentee bid in advance.
Do you use estimates?
No. Our auctions do not use estimate pricing — only a starting minimum bid. Opening bids do not include the buyer's premium, shipping or sales tax.
Do you use reserves?
No. The opening price is where bidding starts, and the highest bidder wins the item.
What is the buyer's premium?
The buyer's premium is a fee added to the hammer price (the winning bid). The Icons of Pop Culture buyer's premium is 28% of the hammer price. It does not include applicable taxes or shipping costs.
How much does each bid go up by?
Bids rise in set increments that grow with the price. The current increment is always shown next to each lot on iCollector.
Can I ask questions about a lot before bidding?
Please do. Ask about the auction as a whole or an individual lot, and request condition reports. We strongly urge bidders to resolve any questions before bidding, because all sales are final.
When will I know if I won?
Winning bidders are notified with an invoice within 48 hours after the auction ends.
Payment
What payment options do you accept?
We accept PayPal online payments, Visa, MasterCard, American Express, Discover, bank wire transfers, cashier's checks, money orders and personal checks. PayPal allows you to pay by bank account or credit card.
Payments by personal check, cashier's check or money order require bank funds clearance before items are released for shipping.
When is payment due?
Payment is expected in full within 7 calendar days of the sale.
Do you offer payment plans?
Yes — a four-month payment plan. A 25% non-refundable deposit is due at the time of sale, and the balance is divided across four monthly payments. Items ship once the plan is complete.
Do you charge sales tax?
Florida sales tax is added for Florida residents unless exempt. Taxes, duties, customs or import fees charged by a country outside the US are the buyer's responsibility.
Shipping
How do you ship?
The buyer pays all shipping costs. We ship in house, depending on size or type, using FedEx or USPS for everything except items marked "special shipping required".
What does "special shipping required" mean?
We do not ship lots marked "special shipping required" — usually oversized pieces such as furniture, standing sets or large signage. The buyer arranges a pickup with a third-party shipping company. We are happy to provide a list of recommendations.
Do you ship internationally?
Yes. For international shipments the buyer is responsible for all customs, duties, taxes and fees charged by the destination country.
Do you offer shipping insurance?
We do not offer insurance coverage for loss or damage during shipping. Buyers who want items insured should contact an insurance company that handles shipping insurance.
After the sale
Do you accept returns?
No. All sales are final. All property and lots are sold "as is" and "where is".
Any cancellation of a purchase on a payment plan must be approved by Icons of Pop Culture and results in store credit only, excluding the 25% non-refundable deposit — no cash refunds.
What law governs a sale?
All agreements are entered into in Citrus County, Florida, and are governed exclusively by Florida law. The full wording is in our conditions of sale.